Legal

Terms & Conditions

By using the therapeutic services of Tina Cuypers, you expressly agree to the conditions below. If you do not agree, please cancel your appointment.

Online therapy

Therapeutic sessions take place online without exception, via Whereby or Zoom. For online EMDR, I use Remote EMDR with auditory and visual stimuli. All these tools work best on a laptop or large tablet.

Tina Cuypers is not responsible for technical or ICT problems on your side. If these problems are severe enough that the session cannot start or continue, it will still be charged.

Privacy

Tina Cuypers collects and processes personal data of clients for contact and billing purposes. At the express request of the client, this data can also be used to prepare reports for other healthcare entities or insurance companies.

As a clinical psychologist, Tina Cuypers is required to maintain a patient file for each client. This file includes, among other things, personal data of the client and their general practitioner, a characterization and history of the client, and any referrals.

Tina Cuypers is bound by professional secrecy and may not discuss her clients with third parties without the client's express written consent. There are a number of exceptions to this. Tina Cuypers may discuss clients in a non-identifying fashion in professional contexts such as supervision, intervision, and training. Tina Cuypers may discuss clients in an identifying fashion in the context of legal disagreements or when there is a clear and direct risk of harm to the client or others.

Tina Cuypers stores this data for up to ten years after the end of the therapeutic contact. The client has the right to request this information or to have it adjusted.

Payment terms

Payment for a session must be made at the latest before the start of the next scheduled session, or within 30 days of the last session.

The client receives the necessary information to make an online payment. Payment can also be made via Payconiq at the end of the session or by bank transfer.

The client may cancel a session without consequence up to 24 hours before the scheduled start time. If a session is cancelled less than 24 hours before the scheduled start time, it will still be charged.

Complaints

The client has the right to submit a complaint to the Belgian Commission of Psychologists. In order to be declared admissible, the client must be able to demonstrate that Tina Cuypers has violated her code of ethics.

Legal details

This website (www.vivarta.be) is owned and operated by Thrive Beyond Limits, registered at Kerkhoflei 20, 2800 Mechelen, Belgium.

Thrive Beyond Limits is a limited partnership registered with the Belgian Crossroads Bank for Enterprises under company number 1011.718.710 and with VAT number BE1011718710. All payments are VAT-exempt. The bank account with IBAN BE18 7310 6072 1365 is registered to this company and can be used for payments.

Tina Cuypers is a recognized clinical psychologist, registered with the Belgian Psychologists Commission under accreditation number 862114398 and endorsed by the Belgian FPS Public Health under visa number 266108.

Tina Cuypers has a professional liability insurance contract with AMMA Insurances under policy number 2032051.